Working a lot with web companies, one of my main complaints has always been the registration page. First, there is the question of when to ask for registration information. Companies want it any way they can get it. Users need to see a return, or a potential return, on the investment of their time and data… and trust you to use it for their benefit. Personalization? Awesome. Spamming me to death? Not awesome. It’s sort of like a first date. Let’s get to know each other slowly and eventually we’ll make a commitment to each other and we’ll be in it to win it.
So, it’s the time of year that I get girded up for fantasy football. After a brief false start with my old client Yahoo! we’ve moved the league over to ESPN where things are supposed to be a breeze. BUT, then I come to this page with eight different boxes pre-checked for me to receive information, solicitations, backrubs from ESPN, Disney and their partner companies. Oh, and I could give them my cell phone number… umm, no thanks.
I guess I’m glad that the one box they didn’t precheck was, “Yes, I’m interested in getting information on ESPN fundraising.” SERIOUSLY?? What is ESPN fundraising and why on earth would you put it in a registration?
ESPN, I think we are moving too fast. But it’s not you, it’s me. Ok…it’s you.
thedistillery 