Branding, marketing, Wal Mart
In Branding, Brands, culture on December 12, 2008 at 3:02 am

Workers place the final “S” of the Wal-Mart Supercenter in Waveland, Mississippi
Originally uploaded by cabraham
Brand consultants love to present analogues of the hip, cool companies that have transformed their category. Target, Apple, BMW Mini, Prius, Dyson, Cirque du Soleil. It becomes sort of a circularly successful argument. Consultants want to work on cool brands, they convince their client that they could be a cool brand by pointing at other cool brands that they had worked on.
I remember having some conversations with Wal-Mart a few years ago. It was during the big Target surge and at least half of the room wanted to go into chase mode and start the style revolution from Bentonville. As the heads shook, there was some steep dissent from those who wanted to stick to the guns, noting that they were far more profitable than Target and that they owned a compelling proposition.
Today, it looks like Wal-Mart did the right thing. They stuck with their price centric positioning and only slightly moved toward a benefit orientation from “everyday low prices” to “save money, live better.” Yes, they also put in some wood paneled flooring and such, but as Wal-Mart has proven, if you own low-prices credibly you will always be in consideration. And increasingly in this economy, they are winning share of the wallet because price trumps cool.
No, they aren’t quite as hip and edgy as Target, but they continue to be far more profitable. Had they done what most marketing consultants would have recommended, they would likely be in a poorer situation today. It’s just a nice reminder that at the end of the day branding isn’t about making a brand hip and cool. It is about making it relevant and enduring. Right now Wal-Mart is looking pretty relevant.
America, Brandmerica, Logo
In Branding, Brands, communications on December 9, 2008 at 7:55 am
Brandmerica is under a deluge from marketing radicals. It is true that there is perhaps no other sucessfully managed brand of its magnitude, but really America, is this the best we can do.
I’ve always been slightly irked at the fact that burning a flag is illegal but one can make it into a trucker hat, or a license plate holder, or a beer coozy. Now it seems that wet naps are fair game as well. Who sat in a meeting somewhere in the world and thought, “I bet we can sell more wet naps if we put a flag on em’.” “American’s don’t want to burn their flag but they will certainly step right up and rip it in half to get to a juicy moist toilette?”
I am hoping that Obama can clean up our rogue, tipsy, cowboy image around the world, but as they say, change starts at home. Can we stop putting the American flag on things that aren’t flags? I think it’s dilluting the logo.
life, social, trends, web
In trends on December 6, 2008 at 7:35 am

I’ve sat around this morning playing with, pondering, thinking about wefeelfine, an interesting new web site. What makes it so special? Well…nothing…and everything of course.
Like much of the web, I’m sure there is some usefullness embedded in there somewhere. Like an international geopolitical minute by minute poll of our collective feelings. Perhaps at some point one could track future births by backtracking to the feelings of amorousness on a given day nine months prior. Or they could redirect counseling call centers to accept more distressed calls from New Mexico because they are feeling down.
In the meanwhile, it serves a a personal broadcasting and twitter like forum except they are just random comments, from random people about their feelings, all culled from the Internet rather than posted. By taking the comments out of context it feels like a poetic synapse firing away in the dark.
I feel…like it’s pretty cool.
Apple, environment, marketing
In Brands, communications, marketing, strategy on December 3, 2008 at 6:18 am
I loathe using Apple as an example for anything. Not because it is wrong to do so but it is just so damn obvious. Regardless, they have done a pretty good job of greening up their notebook line and then announcing it to the world in a manner that suggests they have always been green.
The environment has always been a sticky issue for the boys and girls from Cupertino. When I was at Sterling Brands we did a pro-bono project for Climate Counts. We were rather surprised that of all of the examined consumer electronic companies, Apple ranked the worst. There were also YouTube videos from folks like GreenPeace lambasting Apple for it’s environmental policy.
The new Apple campaign (here), is the advertising equivelent of a plea bargin deal where they pay the fine but don’t admit guilt, and that’s exactly the way that it should be. When a company updates it’s formulation or product line it shouldn’t feel as though it needs to shame itself for it’s past choices. It rather needs to present new and relevant reasons for purchase and if the environment or health or whathaveyou becomes part of the value equation then you talk about it. I’m still surprised how many brands, especially food stuffs, feel the need to say things like “now with no transfats!”, when a simple “no transfats” would do the trick.